Terms and Conditions

 

TERMS AND CONDITIONS

 

1. PAYMENT OPTIONS

Our prices are quoted with GST (Goods & Service Tax). All purchases are charged in New Zealand Dollars only.

You can pay by:
i. direct credit (our bank details will be provided to you on checkout)
ii. credit card (we currently accept Visa and Mastercard)

We also have financing option available, please email us if you are interested in financing your purchase as all quotes and lending are subject to application, approval and lending criteria.

2. EXCHANGE AND REFUND

We would like you to buy with confidence so we offer a 30 day money back guarantee. You can return any product purchased from idive.co.nz in an unused, brand new condition within 30 days of the date of the purchase and we will refund your money back. Please advise us by email quoting your invoice number if you return a product to us. All purchases must be returned and inspected before any refund will be granted.

Gift cards cannot be returned. They are non-refundable and cannot be redeemed for cash.

3. SECURITY

Our shopping cart is fully secure using Secure Sockets Layer (SSL). SSL is a commonly-used protocol for managing the security of a message transmission on the Internet. Your credit card details are split and encrypted, so they cannot be read even in the unlikely event of the purchase details being intercepted. Credit card details are not stored.

4. PRIVACY

We want to make your shopping experience as safe, satisfying, convenient and pleasurable as possible. We take your privacy very seriously. The information which we receive from you is used to process orders and to provide you with a more personalised shopping experience. This means that your information will not be sold or otherwise divulged to third parties without your prior consent. You have certain rights to access information about yourself and if necessary to ask for it to be deleted or corrected.